System Health

All Systems Operational
Sprout Social Web Application   ? Operational
90 days ago
99.82 % uptime
Today
Sprout Social API   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Web Application Response Time ?
Fetching
API Response Time ?
Fetching
Past Incidents
Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018
Resolved - The issue with Instagram publishing is resolved and posts to Instagram from Sprout should be successful again. If you continue to experience any issues or have additional questions, please reach out to support@sproutsocial.com.
Aug 3, 12:16 CDT
Monitoring - We have determined that the root cause of the issue is related to a Facebook/Instagram API issue per https://developers.facebook.com/support/bugs/230889107531756/?disable_redirect=0

We are continuing to monitor the issue, and will post additional updates as they become available.
Jul 22, 09:09 CDT
Investigating - Sprout is currently experiencing issues with Instagram Publishing, causing posts to fail when scheduling or posting directly to Instagram. Our engineering team is investigating the situation, and we apologize for any inconvenience. Please subscribe to receive status updates.
Jul 22, 08:58 CDT
Resolved - The issue with Instagram publishing appears to be resolved and posts to Instagram from Sprout should be successful again. If you continue to experience any issues or have additional questions, please reach out to support@sproutsocial.com.
Aug 3, 12:15 CDT
Monitoring - Sprout is currently experiencing issues with Instagram Publishing, causing posts to fail when scheduling or posting directly to Instagram. We have determined that the root cause of the issue is related to a Facebook/Instagram API issue per https://developers.facebook.com/support/bugs/686963184990851.

We are continuing to monitor the issue, and will post additional updates as they become available. Please subscribe to receive status updates.
Aug 2, 20:01 CDT
Aug 2, 2018
Resolved - The issue that was impacting Facebook post-level data for July has now been resolved. Thanks for your patience and understanding while we worked on a fix. If you continue to see any issues with your reporting data, please contact support@sproutsocial.com.
Aug 2, 13:46 CDT
Identified - Our team is working on resolving a known issue that would impact Facebook engagement data for the month of July. We hope to have another update shortly and we apologize for the inconvenience this may have caused in the meantime!
Aug 2, 12:16 CDT
Aug 1, 2018

No incidents reported.