Resolved -
This issue has now been resolved, and Facebook private messages are now properly appearing in the Inbox. Thank you for your patience as we worked to resolve this issue, and we apologize again for any inconvenience.
May 19, 09:35 CDT
Investigating -
Sprout Social is currently experiencing issues with receiving Facebook private messages in the inbox, and our engineers are investigating the root of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
May 18, 11:37 CDT
Resolved -
This issue has now been resolved, and functionality has been restored in Sprout. Than you for your patience our team worked to resolve this issue ,and we apologize again for any inconvenience.
May 11, 14:46 CDT
Investigating -
Sprout is currently experiencing degraded performance, which may cause certain parts of the application to be unavailable or delayed. Our Engineering Team is actively investigating this issue. Thank you for your patience and we apologize for any inconvenience.
May 11, 14:21 CDT