Sprout Social Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Sprout Social Web Application Operational

90 days ago

99.82 % uptime

Today

Sprout Social API Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Web Application Response Time

Fetching

API Response Time

Fetching

Past Incidents

Aug 15, 2018

No incidents reported today.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018

No incidents reported.

Aug 8, 2018

No incidents reported.

Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.

Aug 5, 2018

No incidents reported.

Aug 4, 2018

No incidents reported.

Aug 3, 2018

Instagram Posts Failing

Resolved - The issue with Instagram publishing is resolved and posts to Instagram from Sprout should be successful again. If you continue to experience any issues or have additional questions, please reach out to support@sproutsocial.com.
Aug 3, 12:16 CDT

Monitoring - We have determined that the root cause of the issue is related to a Facebook/Instagram API issue per https://developers.facebook.com/support/bugs/230889107531756/?disable_redirect=0

We are continuing to monitor the issue, and will post additional updates as they become available.
Jul 22, 09:09 CDT

Investigating - Sprout is currently experiencing issues with Instagram Publishing, causing posts to fail when scheduling or posting directly to Instagram. Our engineering team is investigating the situation, and we apologize for any inconvenience. Please subscribe to receive status updates.
Jul 22, 08:58 CDT

Instagram Publishing Issue

Resolved - The issue with Instagram publishing appears to be resolved and posts to Instagram from Sprout should be successful again. If you continue to experience any issues or have additional questions, please reach out to support@sproutsocial.com.
Aug 3, 12:15 CDT

Monitoring - Sprout is currently experiencing issues with Instagram Publishing, causing posts to fail when scheduling or posting directly to Instagram. We have determined that the root cause of the issue is related to a Facebook/Instagram API issue per https://developers.facebook.com/support/bugs/686963184990851.

We are continuing to monitor the issue, and will post additional updates as they become available. Please subscribe to receive status updates.
Aug 2, 20:01 CDT

Aug 2, 2018

Missing Facebook Engagement Stats for July

Resolved - The issue that was impacting Facebook post-level data for July has now been resolved. Thanks for your patience and understanding while we worked on a fix. If you continue to see any issues with your reporting data, please contact support@sproutsocial.com.
Aug 2, 13:46 CDT

Identified - Our team is working on resolving a known issue that would impact Facebook engagement data for the month of July. We hope to have another update shortly and we apologize for the inconvenience this may have caused in the meantime!
Aug 2, 12:16 CDT

Aug 1, 2018

No incidents reported.

System Health

Translate this Page