System Health

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Degraded Performance with Facebook Private Messages

Incident Report for Sprout Social

Resolved

This issue has now been resolved, and Facebook private messages are now properly appearing in the Inbox. Thank you for your patience as we worked to resolve this issue, and we apologize again for any inconvenience.

Posted May 19, 2018 - 09:35 CDT

Investigating

Sprout Social is currently experiencing issues with receiving Facebook private messages in the inbox, and our engineers are investigating the root of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

Posted May 18, 2018 - 11:37 CDT

This incident affected: Sprout Social Web Application.

System Health

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