System Health

Our system health is a real-time view of the performance of Sprout. Bookmark this page and check back if you experience any interruptions.

Smart Inbox Issue

Incident Report for Sprout Social

Resolved

The issue that was impacting the ability to see new messages in the Smart Inbox has been resolved.

Some customers might have also experienced residual issues impacting inbox message actions like completion or tagging not persisting after a refresh. This should now be resolved as well.

Please contact support@sproutsocial.com if you experience any continued issues.

Posted Apr 27, 2020 - 00:37 CDT

Monitoring

Starting at approximately at 1pm CDT today, Sprout was experiencing issues with the Smart Inbox. As a result, new messages may have been delayed. Our engineers have implemented and are monitoring the fix. Please continue to subscribe for any further updates.

Posted Apr 26, 2020 - 21:12 CDT

This incident affected: Sprout Social Web Application.

System Health

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