System Health
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Smart Inbox Issue
Incident
Report for Sprout Social
Resolved
The issue that was impacting the ability to see new messages in the Smart Inbox has been resolved.
Some customers might have also experienced residual issues impacting inbox message actions like completion or tagging not persisting after a refresh. This should now be resolved as well.
Please contact support@sproutsocial.com if you experience any continued issues.
Some customers might have also experienced residual issues impacting inbox message actions like completion or tagging not persisting after a refresh. This should now be resolved as well.
Please contact support@sproutsocial.com if you experience any continued issues.
Monitoring
Starting at approximately at 1pm CDT today, Sprout was experiencing issues with the Smart Inbox. As a result, new messages may have been delayed. Our engineers have implemented and are monitoring the fix. Please continue to subscribe for any further updates.
This incident affected: Sprout Social Web Application.
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