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Instagram Direct Publishing Location Issue

Incident Report for Sprout Social

Resolved

Location selection for Instagram posts has been enabled inside Sprout Compose again. All previously composed Instagram posts that have not been published yet will resume posting as originally composed with tagged locations if applicable. Please subscribe to receive any further updates.

Posted Apr 18, 2019 - 12:40 CDT

Identified

Instagram is experiencing an issue impacting all third party apps that prohibits direct posting with a location tagged.

Tagged locations are currently being removed from all posts at the time of posting. Location selection will be disabled inside Sprout Compose until Instagram resolves this issue. Once resolved, location tags will no longer be removed from posts.

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Posted Apr 15, 2019 - 16:30 CDT

This incident affected: Sprout Social Web Application.

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