Sprout is currently experiencing issues with reacting to Facebook messages inside the inbox. There was a previous issue with liking Facebook messages inside the inbox that has since been resolved. Our engineers have submitted the following ticket to Facebook: https://developers.facebook.com/support/bugs/349414175691017
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Posted 15 days ago. Apr 11, 2019 - 12:56 CDT
This incident affects: Sprout Social Web Application.