System Health

Inbox Facebook Message Issues
Incident Report for Sprout Social
Update
Sprout is also currently experiencing issues with replying to Facebook reviews inside the inbox. Our engineers are monitoring the following Facebook ticket: https://developers.facebook.com/support/bugs/2262278433989990/
Posted 14 days ago. Apr 12, 2019 - 12:06 CDT
Identified
Sprout is currently experiencing issues with reacting to Facebook messages inside the inbox. There was a previous issue with liking Facebook messages inside the inbox that has since been resolved. Our engineers have submitted the following ticket to Facebook: https://developers.facebook.com/support/bugs/349414175691017

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Posted 15 days ago. Apr 11, 2019 - 12:56 CDT
This incident affects: Sprout Social Web Application.