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Unable to Reply using "Switch to DM"
Incident
Report for Sprout Social
Resolved
Our engineers have implemented a fix for the issue that was impacting the ability to reply to Twitter DMs and Facebook PMs. If you experience any continued issues please contact support@sproutsocial.com.
Investigating
Sprout is currently experiencing issues with the reply functionality in the Smart Inbox when selecting "Switch to DM," and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
This incident affected: Sprout Social Web Application.
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