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Facebook Sent Post, Inbox Message, and Review Issues
Incident
Report for Sprout Social
Resolved
The issue with Facebook Sent Post, Inbox Message, and Reviews appears to be resolved. Please subscribe to receive status updates.
Identified
We've addressed the issue with a temporary workaround while Facebook investigates this ticket: https://developers.facebook.com/support/bugs/297025938022374/.
Only Facebook mentions are still experiencing an issue. Incoming messages might have a slight delay.
Only Facebook mentions are still experiencing an issue. Incoming messages might have a slight delay.
Investigating
Sprout is currently experiencing issues with receiving the following message types:
- Sent Facebook posts
- All Inbox Facebook messages excluding private messages
- Facebook ratings under Reviews
Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
- Sent Facebook posts
- All Inbox Facebook messages excluding private messages
- Facebook ratings under Reviews
Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.
This incident affected: Sprout Social Web Application.
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Create a Helpdesk ticket or tweet @SproutSupport.
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