System Health

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Instagram Posts Failing

Incident Report for Sprout Social

Resolved

The issue with Instagram publishing is resolved and posts to Instagram from Sprout should be successful again. If you continue to experience any issues or have additional questions, please reach out to support@sproutsocial.com.

Posted Aug 03, 2018 - 12:16 CDT

Monitoring

We have determined that the root cause of the issue is related to a Facebook/Instagram API issue per https://developers.facebook.com/support/bugs/230889107531756/?disable_redirect=0

We are continuing to monitor the issue, and will post additional updates as they become available.

Posted Jul 22, 2018 - 09:09 CDT

Investigating

Sprout is currently experiencing issues with Instagram Publishing, causing posts to fail when scheduling or posting directly to Instagram. Our engineering team is investigating the situation, and we apologize for any inconvenience. Please subscribe to receive status updates.

Posted Jul 22, 2018 - 08:58 CDT

This incident affected: Sprout Social Web Application.

System Health

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