System Health

Advanced Listening Message Delays Issue
Incident Report for Sprout Social
Resolved
The issue that was impacting Advanced Listening has been resolved, and we've monitored the fix for a few days to confirm. If you experience any further issues, please contact support@sproutsocial.com.
Posted Dec 20, 2019 - 17:15 CST
Investigating
Sprout is currently experiencing issues with Advanced Listening, and our engineers are investigating the root cause of the problem. Message processing for newly-created Topics may be stuck in a processing state and may not complete. Please subscribe to receive additional updates. We apologize for the inconvenience.
Posted Dec 11, 2019 - 14:42 CST
This incident affected: Sprout Social Web Application.